My 1st visit was great. I was treated by Heather and she was very thorough, professional and friendly. This was not my 1st time getting Botox and compared to other places I was happy with her approach and technique. There was absolutely no bruising and no need for ice, which I usually need right after. She provided an overall comprehensive consultation without a pushy sales approach. The front desk ladies were very pleasant and helpful. I am very pleased and look forward to my results and going back.